Chin Kiat
Lunch break stated was till 1pm, went at 1.55pm and the place was completely deserted. The uncle was very 'bo chap' about everything, acted like you owed him something. The multiple bad reviews about this service centre are completely
Location: 60 Albert Street #17-08 OG Albert Complex, 189969
OG Albert
Citizen Watches Service Centre at OG Albert Complex provides official after-sales care for Citizen timepieces.
Citizen Watches Service Centre at OG Albert Complex provides official after-sales care for Citizen timepieces.
Citizen Watches Service Centre Singapore is the official after-sales service facility for Citizen watches, located at OG Albert Complex. The centre handles warranty repairs, battery replacements, movement servicing, strap changes, and general maintenance for Citizen timepieces, ensuring that work is carried out to the brand's standards using genuine parts. As an authorised service point, it gives Citizen owners confidence that their watches will be properly cared for, whether the piece is a daily wearer or a sentimental heirloom. The centrally located facility is convenient for walk-in enquiries, though complex repairs may require the watch to be left for a period. Bring your Citizen watch here when it needs professional, brand-authorised attention.Based on 102 Google reviews
Based on customer ratings
Based on customer ratings
Chin Kiat
Lunch break stated was till 1pm, went at 1.55pm and the place was completely deserted. The uncle was very 'bo chap' about everything, acted like you owed him something. The multiple bad reviews about this service centre are completely
Vernon Toh
What the other reviewers commented on the uncle is true, the uncle is very rude and irresponsible. I took my Citizen watch to the service center located at the 17th storey of OG Albert
Daniel Sim
One visit to this service centre and you'll never want to spend another dollar with Citizen ever again.
Ivan Michael Pung
Citizen Service Center has its mixed share of reviews and today I walked in to service a watch that's over 25 years old.
Grace Lim
Enter via OG department store. Go to the Ladies' shoes section. You'll see a glass door and beyond are lifts going to the 17th Floor. Had sent my Eco Drive for repair as I can't reset it to local time. Cost $20. Service was prompt and friendly.
Citizen Watches Service Centre Singapore
Citizen Entrance
A view down a hallway towards an open doorway with a sign that reads "CITIZEN" above it. A red Chinese ornament hangs below the sign. An "EXIT" sign is visible above the doorway to the right. The hallway walls are decorated with a marble pattern.
Modern Entrance with Vertical Slat Wall
The image shows the exterior entrance of a building with a modern design. A prominent feature is a vertical slat wall on the left, adorned with a stylized, abstract metallic sculpture. To the right, a glass facade reveals an interior hallway with elevators and marble-patterned walls. The entrance has automatic sliding glass doors and a striped mat at the threshold.
Citizen Independent Service Centre
The image shows the entrance to a Citizen Independent Service Centre. The words "CITIZEN INDEPENDENT" and "Wicca" are visible on the glass door. Inside, a "SERVICE CENTRE" sign is displayed, along with operating hours: "Mon-Fri. 9am - 5pm". A "CLOSED" sign hangs on the door. The interior features seating and display cases with watches.
OG Albert Complex Entrance
The exterior of the OG Albert Complex building features a modern facade with large glass windows reflecting the sky and surrounding buildings. A prominent sign with the text "OG ALBERT COMPLEX" is mounted above the entrance. The entrance itself is recessed, with a covered walkway leading into the building.
OG Albert Complex Entrance
The exterior of the OG Albert Complex building, featuring large glass windows reflecting surrounding buildings. The complex name is displayed in white lettering above the entrance. A red circular logo with "OG" is visible on the right side of the building, next to a poster of a woman in a red dress.
Citizen Independent Wicca Service Centre Entrance
A glass door with the Citizen Independent Wicca Service Centre logo and operating hours visible on it. Various notices and signs are affixed to the wall next to the door, including information about CCTV operation, a bell button, and instructions for visitors to scan and check in. An "OPEN" sign hangs on the door.
Citizen Independent Service Centre
The entrance to a Citizen Independent Service Centre. The store has large glass doors with the Citizen logo and "Independent Service Centre" text visible on the glass. Operating hours are listed as Monday to Friday, 9am to 5pm. An "Open" sign hangs on the door.
OG Albert Complex
A tall building with a glass facade and a sign that reads "OG ALBERT COMPLEX" above the entrance to a parking garage.
Citizen Entrance
A wide shot of a modern office entrance with two dark brown doors. Above the doors, a sign with the word "CITIZEN" is displayed. To the right of the sign, a green "EXIT" sign is illuminated. The floor is a speckled brown terrazzo, and white markings on the floor indicate a designated area for holding a wheelchair. The walls are decorated with a marble-like pattern.
OG Building
A tall, modern office building with a light-colored facade and dark, reflective windows. The building has the 'OG' logo visible on its upper corners and on a lower section. A skybridge with hanging plants connects to the building. Cars and trucks are visible on the street below.
Watch Display Cases
Two illuminated display cases showcase watches. The left case features a "Citizen" advertisement with the tagline "Go Deeper." The right case displays a large "Bulova" advertisement with the tagline "Bold at Heart," featuring a watch and several smaller watches on stands. Behind the displays, shelves filled with binders are visible through a glass partition.
Citizen Watches Display
A display of Citizen watches, including several models from the Promaster line. The display features watches on stands, promotional images of watches underwater, and a large gold-colored cylinder with the Promaster logo. A sign with the Citizen logo and Chinese characters is also visible.
Citizen Watch Display
A black display stand with glass cases showcasing Citizen watches. The stand has prominent "CITIZEN" branding. On the left side, a poster advertises "Go Beyond" with images of Promaster watches. On the right side, a poster displays two watches with the text "Radiant with joy. Always in bloom." The display is on wheels.
Citizen Diver's Watch
A person is holding a Citizen Diver's watch with a black fabric strap. The watch face is digital and shows some text and symbols. The watch is silver with gold accents and has the words "DIVER'S" and "CITIZEN" visible. The watch is also marked as "200M". In the background, a desk with a computer monitor, calculator, and other office supplies is visible.
Citizen Watch Display
A display case featuring Citizen watches. The display includes several glass cases showcasing different watch models. One case highlights watches from the 'Citizen x Pantone Colors' collection, showing watches in blue, black, pink, brown, and red. Another section displays watches with the 'Eco-Drive' branding. The overall display is branded with the Citizen logo.
Citizen Watch in Display Case
A close-up shot of a Citizen watch displayed in an open, rose gold-colored case. The watch has a dark face with multiple subdials and a metal band. A price tag is attached to the watch. The inside of the case lid is black with the word "CITIZEN" embossed in silver. The background shows a white, textured surface.
Citizen Sign
A brushed metal sign with the word "CITIZEN" in black, sans-serif font, mounted on a white wall with clear acrylic backing.
Citizen Divers Watch
A close-up shot of a person's hand holding a Citizen Divers watch. The watch has a digital display showing the time as 2:56:38 and the date as FR. The watch band is black fabric. The watch face has gold accents and text indicating it is for diving and has a 200M water resistance rating.
Citizen Eco-Drive Watch
A close-up shot of a person's wrist wearing a silver Citizen Eco-Drive watch with a black dial. The watch has a tachymeter bezel and multiple subdials. The background appears to be a wet, outdoor surface with scattered yellow and white debris.
Citizen Watches Display
A display of three Citizen watches on wooden stands. The watches have metal bands and Roman numerals on their faces. Behind the watches is a green backdrop with the Citizen logo and leaves. Price tags are attached to each watch.
Citizen Eco-Drive Watch
A close-up shot of a man's wrist wearing a Citizen Eco-Drive watch. The watch has a black dial with silver hands and markers. It features a tachymeter bezel and sub-dials for chronograph functions. The watch band is made of metal. The background is blurred, showing hints of blue fabric and a striped pattern.
Citizen Service Centre Sign
A sign for the Citizen Service Centre displays operating hours and contact information. It includes the Citizen logo, a hammer and screwdriver icon, and a watch icon. The sign is in English and Chinese.
Citizen Watch Service Centre Business Cards
Two business cards for Citizen Watch Service Centres, one for Singapore and one for Malaysia. The Singapore card lists the address as 60 Albert Street #17-08 OG Albert Complex, Singapore 189969, with contact numbers (65) 6334 4576 (Tel) and (65) 6334 4716 (Fax), and email service@citizen.com.sg. Business hours are Monday to Friday, 9:00 am to 5:00 pm, closed on weekends and public holidays. The Malaysia card lists the address as Suite A605, West Wing, 6th Floor, Wisma Consplant 2, No. 7, Jalan SS 16/1, 47500 Subang Jaya, Selangor Darul Ehsan, Malaysia, with contact numbers (603) 5637 9811 (Tel) and (603) 5637 9812 (Fax), and email service@citizen.com.my.
Watch Display
A close-up shot of a luxury watch displayed in its open blue case. The watch has a black leather strap with white stitching and a blue face with multiple subdials. A tag with product information is attached to the strap. To the left, a portion of a dark blue, reflective object, possibly another watch display or accessory, is visible. The display is set against a white, ribbed background.
Citizen Automatic Dive Watch
A close-up shot of a Citizen automatic dive watch with a blue dial and a stainless steel band. The watch is displayed on a stand with a red and black geometric background. The bezel is black with white markings. The dial shows the time, date, and the words "CITIZEN AUTOMATIC" and "DIVER'S 200M".
Bulova Watch Display
A display case featuring Bulova watches, with a large graphic of a Bulova CURV watch and the text "BULOVA A History of Firsts CURV World's First CURVED CHRONOGRAPH". Several Bulova watches are arranged on a beige surface in front of the graphic.
Citizen Watch Display
A display case featuring Citizen watches. The display includes a large poster of a Citizen watch with a blue, watery background. Below this, several watches are showcased on a white platform with the Citizen logo. Another section of the display shows more watches and a sign that reads "MECHANICAL" in English and Chinese. The display is behind glass, with a black frame.
Watch Case Back
Close-up view of the case back of a Citizen Eco-Drive watch. The text "CITIZEN", "Limited Edition", "ECO-DRIVE", and "BASE TITANIUM" are visible. A snowflake-like emblem is also present in the center.
Citizen Eco-Drive Skyhawk Blue Angels Watch
A close-up shot of a Citizen Eco-Drive Skyhawk Blue Angels watch on a person's wrist. The watch has a dark dial with multiple subdials and digital displays. The bezel is marked with various scales including MPH, Nautical Miles, and liters. The watch band is made of stainless steel.
Citizen Watch Display
A display case filled with various Citizen watches. Behind the display is a large advertisement featuring the slogan "Sync with Nature" and "Eco-Drive." The advertisement also shows a woman and a large watch. The Citizen logo is visible on the advertisement.
Citizen Promaster Watches Display
A display case featuring several Citizen Promaster watches. The display includes promotional materials with images of watches and the "Promaster" and "Eco-Drive" branding. Some watches are shown on stands, while others are displayed on a tiered platform with decorative stones and coral. Labels indicate "LIMITED" and "NEW" for some watches. The Citizen logo is prominently displayed at the bottom of the case.
Citizen Eco-Drive Skyhawk Watch
A close-up of a Citizen Eco-Drive Skyhawk WR 200 watch on a person's wrist. The watch face is dark blue with yellow accents and features multiple subdials and digital displays. It shows the time, date, battery level, and radio control status. The watch band is metallic.
Outdoor Gear Display
A display featuring a dark green canvas strap watch with a digital and analog face, a pair of black Nautica binoculars, and a small compass with a blue carabiner clip. The watch face shows the time as 2:40 and the date as 1/31, with "Eco-Drive" visible. The binoculars have "Nautica" printed on them. The items are arranged on a white tiered display stand.
Watch Case Detail
A close-up, angled shot of the back of a watch case. Text on the case reads "DURATECT" and "MADE IN JAPAN". The metal has a brushed finish and shows some minor scuffs and dust.
Citizen Watch Display
A display case featuring Citizen watches. The display has multiple levels with watches showcased under glass. Promotional posters with watch images and slogans like "Go Beyond" and "Radiant with joy. Always in bloom." are visible on the sides of the display. The Citizen logo is prominently displayed on the display units.
Citizen Watches Display
A display case featuring Citizen watches. On the left, a black Citizen watch is displayed next to a sign with the Citizen logo and Chinese characters. In the center, a blue Citizen watch is presented in its box, with a promotional card behind it. The display includes decorative elements like artificial plants, coral, and translucent geometric shapes. The "Eco-Drive" technology is highlighted. The Citizen logo is also visible at the bottom of the display.
Citizen Watch
A silver Citizen watch with a white face is lying on a wooden surface. The watch has a metal band and displays the time with Arabic numerals. The bezel of the watch is inscribed with various city names, indicating a world time function.
Office Workspace
An office environment with desks, computers, and filing cabinets. A man is seated at a desk in the background. There are shelves filled with binders and boxes.
Office Hallway with Citizen Signage
A view down a carpeted office hallway. On the left wall, a large sign reads "CITIZEN". Further down the hall, a glass door has a frosted design and a red Chinese New Year decoration. An exit sign is visible above a doorway on the right. A fire extinguisher is mounted on the wall near the glass door.
Citizen Watch in Box
A silver Citizen watch with a light blue dial is displayed in its original box. The watch has a metal band and a chronograph face with three subdials. A warranty card with purchase details is visible above the watch. The brand name "CITIZEN" is printed on the bottom of the box.
Watch store interior with social distancing markers
The image shows the interior of a watch store. There are display cases with watches, including Citizen and Bulova brands. A person is visible behind a counter. Red tape on the floor indicates social distancing markers. Chairs are placed for waiting customers. A "CLOSED" sign is visible on a glass door on the left.
Citizen Watches Display
A display case featuring several Citizen brand watches. The watches are presented on white stands, with a yellow cylindrical box and a promotional poster in the background. The poster depicts a blue-faced watch and is labeled "Kuroshio '64". A sign reads "MECHANICAL". The Citizen logo is visible on the display and on the watches.
Shoe Store Interior
A view inside a shoe store, showcasing various brands and styles of footwear displayed on shelves. Brands like Vionic and Skechers are visible. The store appears well-lit and organized, with a focus on comfort and active footwear.
Citizen Watch Display and Workshop
A display window showcases Citizen watches, with a prominent "100th Anniversary" banner. Another display features various watches on stands. Through a reflective surface, a workshop area is visible with desks, chairs, a clock on the wall, and various tools and supplies.
Cityscape with Modern Buildings
A panoramic view of a city skyline dominated by modern skyscrapers and office buildings under a cloudy sky. In the foreground, there are lower-rise structures and rooftops. The buildings vary in architectural style, with some featuring glass facades and others with more traditional designs. The overall scene depicts an urban environment with a mix of contemporary and older architecture.
Cityscape with Fortune Centre Building
A panoramic view of a city skyline under a hazy sky. In the mid-ground, the prominent Fortune Centre building stands out with its white facade and a bright yellow top section. Various other office buildings and residential blocks are visible in the background, creating a dense urban landscape. The foreground shows the rooftops of several lower buildings.
Interior of a watch store
The image shows the interior of a watch store. There is a display window showcasing watches and a poster with the brand name "PROMASTER". A sign indicating "Cashless Payments Only" is visible, along with a CCTV notice. The store has white walls and dark carpet flooring. Shelves filled with binders are visible in the background.
Watch Repair Area
A view into a watch repair area, separated by a clear plastic curtain. The area contains workbenches with tools and equipment. A display case with watches and a yellow box labeled 'CITIZEN' is visible to the left. Social distancing markers are on the floor.
Citizen Watch Display
A retail display featuring Citizen watches. The display consists of three black cabinets with glass display cases on top. The cabinets are branded with the Citizen logo. Two of the cabinets have large promotional posters on the front, one advertising the #CITIZEN C7 and the other advertising the PROMASTER Mechanical Diver 200m. The display cases showcase various Citizen watches.
Watch Store Interior
The interior of a watch store with display cases showcasing Citizen and Bulova watches. A clear plastic barrier separates the customer area from the service counter. Social distancing markers are visible on the floor, and a sign indicating safe distancing practices is on the wall.
Cityscape with Modern Buildings
An aerial view of a dense urban environment featuring numerous modern high-rise buildings of varying architectural styles. In the foreground, a building with a distinctive red roof and a glass facade featuring a cross is visible. Trees and a street with a bus are also present. The sky is clear and bright, suggesting daytime.
OG Albert Complex Building
A view of the OG Albert Complex building on a sunny day. Cars are driving on the road in front of the building, and a white truck with the OG logo is parked in the lot. The building has a modern facade with glass windows and light-colored stone accents. Trees and greenery surround the entrance.
Licensed moneylender in Singapore offering tailored personal loans with transpar
View ShopOriental Trading Hub at Sim Lim Square specialises in MacBook repairs, data reco
View ShopStay connected abroad with ICC's affordable eSIM and SIM cards for global travel
View Shop